Privacy policy

Effective Date: July 2025
At Bay's Kennel Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website and in connection with our dog kennel and boarding services.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, emergency contact, and payment information.

• Pet Information: Pet's name, breed, age, medical conditions, vaccination records, and behavior details.

• Website Usage Data: IP address, browser type, pages visited, and other analytics through cookies and similar technologies.
   

2. How We Use Your Information
We use your information to:

• Provide kennel and boarding services

• Communicate with you about bookings, services, and updates

• Ensure the health and safety of your pet

• Process payments and send invoices

• Improve our website and services
   

3. Sharing of Information
We do not sell or rent your personal information. We may share information with:

• Veterinary professionals (in case of an emergency)

• Payment processors (to complete transactions)

• Service providers that help us operate our business (under confidentiality agreements)
   

4. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no internet transmission is 100% secure.

5. Your Choices
You may:

• Request access to your personal information

• Request corrections or deletion of your data

• Opt out of marketing communications at any time
   

6. Cookies and Tracking
Our website may use cookies to enhance your experience and gather analytics. You can control cookie settings through your browser.

7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy
We may update this policy from time to time. We will post the updated version on our website with the effective date.